B2B Marketplace Accelerates Revenue Generation

A leading specialty retailer wanted to expand its B2B commerce capabilities by creating a digital marketplace that connected business buyers with independent vendors. The goal was to simplify vendor onboarding, modernize purchasing experiences, and create a scalable platform that could support long-term marketplace growth.

Concord partnered with the retailer to design and implement a B2B marketplace experience that streamlined vendor operations, personalized the buying journey, and integrated key commerce capabilities across the platform.

• Designed and developed personalized storefronts for business buyers
• Built a self-service vendor onboarding experience, including registration, inventory management, and automated order and exception approval workflows
• Implemented flexible purchasing capabilities, including purchase orders and credit terms
• Enabled custom product assortments and negotiated pricing for business customers
• Integrated B2B shopping cart functionality with the retailer's existing commerce ecosystem